Instagram Keeps Crashing When I Open It: Quick Fixes

Last Update:

7 mins

Navigate through effective solutions to prevent Instagram from crashing, ensuring a smooth and uninterrupted social media experience.


Reviewed by Chloe Bidle

Creative social media strategist, driving engagement and innovation.

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  1. Troubleshooting Instagram Crashes
    1. Clear Cache and Data
    2. Update the Instagram App
    3. Ensure Device Software Is Up to Date
    4. Restart Your Device
    5. Reinstall Instagram
    6. Optimize Device Performance
    7. Check Connectivity
    8. Network Settings Reset
    9. Try Alternate Solutions
    10. Seek Help From Instagram Support
  2. Understanding the Cause of Instagram Crashes
  3. Optimizing the Instagram Experience
    1. Managing App Updates
    2. Efficient Use of Device Resources
    3. Troubleshooting Steps for Crashes
  4. The Bottom Line
  5. Frequently Asked Questions
    1. What steps can I take to resolve Instagram crashing on iPhone?
    2. How can I fix Instagram crashing on my Android device?
    3. Why does Instagram crash immediately after I open the app on iOS?
    4. What should I do if Instagram keeps stopping when accessing my messages?
    5. How to troubleshoot Instagram crashing issues specific to one account?
    6. Is there a permanent fix for Instagram crashes experienced in 2023?

Experiencing Instagram crashing upon opening is a common frustration that disrupts your social media routine. The issue usually manifests as the app suddenly closing or ceasing to function properly, which can be a significant annoyance. It's important to understand this isn't an isolated event; many users face similar challenges with the Instagram app.

Addressing the crash involves a systematic approach to troubleshooting. Your first steps should include basic actions such as restarting Instagram and checking your internet connection. These preliminary measures can solve transient issues that might cause the app to malfunction.

If the problem persists, more in-depth solutions may be necessary, which could entail dealing with software updates, both for the app and your device's operating system. Clearing cache or even reinstalling Instagram are viable next steps in resolving the persistent crashing, ensuring that you can return to your social media activities with minimal disruption.

Troubleshooting Instagram Crashes

To ensure a smooth experience on Instagram, it's crucial to systematically tackle issues causing the app to crash. Follow these targeted steps to diagnose and resolve crashing problems.

Clear Cache and Data

If Instagram crashes upon opening, clearing the cache and data can often resolve the issue. This refreshes the app's temporary storage:

  • For Android: Go to Settings > Apps > Instagram > Storage and tap "Clear Cache" and "Clear Data."
  • For iOS: Offload the app via Settings > General > iPhone Storage > Instagram, then reinstall it.

Update the Instagram App

Keeping your app up-to-date is essential for both new features and bug fixes. Check the App Store on iOS or Google Play Store on Android for any available updates to Instagram.

Ensure Device Software Is Up to Date

Running the latest software update for your operating system can fix issues that may cause apps to crash:

  • iOS: Go to Settings > General > Software Update.
  • Android: Go to Settings > System > System Update.

Restart Your Device

Simply restarting your phone can resolve many problems by refreshing the system resources. Hold down the power button and follow the on-screen instructions to reboot.

Reinstall Instagram

Uninstalling and then reinstalling Instagram can fix crashing issues. Remove the app from your device and download a fresh copy from your respective app store.

Optimize Device Performance

Improve your device's performance by:

  • Clearing up storage space.
  • Disabling background apps to free RAM.

Check Connectivity

Verify your network connection as a poor connection can cause the app to crash. Switch between Wi-Fi and mobile data to check if the issue is network-related.

Network Settings Reset

If connectivity issues persist, reset your network settings:

  • iOS: Settings > General > Reset > Reset Network Settings.
  • Android: Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.

Try Alternate Solutions

  • Try accessing Instagram via a different mobile device or through a web browser.
  • Experiment with logging in on other social media platforms to check if the issue is isolated to Instagram.

Seek Help From Instagram Support

For unresolved issues, contact Instagram support through the Help Center within the app or Instagram's official website.

Understanding the Cause of Instagram Crashes

Experiencing an Instagram crash when you open the app can stem from various factors. Common causes include:

  • Software Incompatibility: New updates might not be compatible with your device, causing instability.
  • Overloaded Cache: Excess temporary data can hinder the app's performance.
  • Insufficient Storage: Limited space on your device can lead to frequent crashes.
  • Unstable Internet Connection: A poor network may disrupt app functionality.
  • App Bugs: These flaws in the code can provoke unexpected behavior.

Here are some steps to identify the cause:

  1. Check Instagram's Status:

    • Use Downdetector or similar services to see if other users are reporting issues.
    • Follow Instagram's official channels for updates on outages.
  2. Participation in Beta Program:

    • If you're part of Instagram's beta program, you might face more crashes due to less stable pre-release versions of the app.
  3. Clearing Cache/Data:

    • Regular maintenance, such as clearing cache, can alleviate performance issues.

Note: Instagram crashing could be a personal device issue or a wider problem affecting many users. By checking the app's status and your involvement in beta testing, you can better determine the cause of the crashes.

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Optimizing the Instagram Experience

To enhance stability and performance on Instagram, it's essential to manage app updates, efficiently use your device's resources, and follow reliable troubleshooting steps when crashes occur.

Managing App Updates

Stay ahead by consistently updating to the latest version of Instagram, as new releases often include bug fixes and enhancements. To update Instagram:

  • Open the App Store (iOS) or Google Play Store (Android).
  • Go to your profile or My apps & games.
  • If an update is available for Instagram, tap Update.

Participating in the beta program can also offer early access to new features but might increase instability. To manage this:

  • For Android, visit the Google Play Store, find Instagram, scroll down and choose to join the beta program.
  • For iOS, join through the TestFlight app.

Efficient Use of Device Resources

Ensure your phone operates Instagram smoothly by:

  • Updating your phone's system to the latest version.
  • Maintaining adequate storage space to avoid performance hiccups.
  • Monitoring apps running concurrently to preserve RAM and prevent overuse of memory resources.

Troubleshooting Steps for Crashes

If Instagram crashes despite the above measures, try these steps:

  1. Force stop the app from the settings menu on your device.

    • iOS: Swipe up and close Instagram from the list of recent apps.
    • Android: Go to Settings > Apps, select Instagram, and tap Force Stop.
  2. Clear cache (Android) or delete and reinstall the app (iOS) to eliminate any corrupted data.

    For Android:

    • Access Settings > Apps > Instagram.
    • Tap Clear Cache and Clear Data.

    For iOS:

    • Long-press the Instagram icon, tap Delete App, then reinstall it from the App Store.
  3. Check if there are any pending system updates for your device and install them.

By maintaining your app and device, and knowing how to efficiently troubleshoot, you can expect a more reliable experience on Instagram.

The Bottom Line

When Instagram crashes upon opening, it can disrupt your social media routine. Addressing this problem swiftly is key to getting back to a smooth, uninterrupted experience. Whether you're on an Android phone or using iOS devices, begin by troubleshooting with these steps:

  • Clear Cache: For Android, navigate to Settings > Apps > Instagram > Storage and Cache then tap on Clear Cache. If you're on iOS, you'll need to uninstall and reinstall Instagram as iOS doesn't allow you to clear an app's cache separately.
  • Update the App: Make sure your Instagram app is updated to the latest version available in the App Store or Google Play Store.
  • Restart Your Device: A simple reboot can resolve temporary glitches on both Android and iOS devices.
  • Reinstall Instagram: Sometimes, a clean install is necessary to eliminate any corrupt data.

If these steps do not resolve the crashing issue:

Platform Action
Android Check for updates to your operating system.
iOS Users Make sure you have the latest version of iOS.

By following these instructions precisely as described, you can address most scenarios where Instagram fails to launch correctly. If issues persist, reaching out to Instagram support or looking for updates from the app concerning known issues may provide additional solutions.

Frequently Asked Questions

Instagram crashing can be aggravating, but resolutions are often simple and effective. Below are some of the common queries and step-by-step solutions that can assist you in handling crashes on various devices and scenarios.

What steps can I take to resolve Instagram crashing on iPhone?

If Instagram is crashing on your iPhone, first ensure the app is updated to the latest version via the App Store. If issues persist, try restarting the app or your phone. If necessary, uninstall and then reinstall Instagram to reset its data and potentially fix the problem.

How can I fix Instagram crashing on my Android device?

For Android users, begin by updating the app in the Google Play Store. If this doesn't resolve the crash, clear the app's cache by going to Settings > Apps > Instagram > Storage and tapping on "Clear Cache." If problems continue, consider reinstalling the app.

Why does Instagram crash immediately after I open the app on iOS?

Instagram may crash upon opening on iOS due to insufficient memory, software conflicts, or a bug in the app. Try to close other background apps to free up memory and restart your device. Ensure your iOS is up to date to address potential software conflicts.

What should I do if Instagram keeps stopping when accessing my messages?

If Instagram crashes when you access messages, check if the Direct Messaging feature is functioning correctly on another device. Sometimes clearing the app’s cache or messaging data in your device settings can fix the issue. Access "Settings > Apps > Instagram" and clear the cache or data for a fresh start.

How to troubleshoot Instagram crashing issues specific to one account?

When Instagram crashes are account-specific, log out of your account and log in with a different account to see if the problem persists. If not, it may be an issue with your account settings. Contact Instagram support for further assistance.

Is there a permanent fix for Instagram crashes experienced in 2023?

While no fix is guaranteed permanent due to the ever-changing nature of software and updates, keeping your app and device's operating system up to date is the best way to minimize crashes. Regularly check for updates and maintain a clear cache to avoid common issues.

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