Instagram Live Isn't Working, Why? (Solved - 2024)

Last Update:

7 mins

Troubleshoot your Instagram Live issues with our guide, helping you understand and resolve common problems efficiently.


Reviewed by Chloe Bidle

Creative social media strategist, driving engagement and innovation.

Phone covers


  1. 20 Common Reasons IG Live Isn’t Working
    1. Poor Internet Connection
    2. Outdated App Version
    3. Account Restrictions or Bans
    4. Device Compatibility Issues
    5. Privacy Settings
    6. Technical Glitches
    7. Server Downtime
    8. Insufficient Storage Space
    9. Incompatible Software or Plugins
    10. Broadcasting to Restricted Audiences
    11. Violation of Community Guidelines
    12. Low Battery or Power Issues
    13. Network Firewall or Restrictions
    14. Account Suspension or Restrictions
    15. Unauthorized Access
    16. Geographical Restrictions
    17. Audio or Video Hardware Problems
    18. Background Apps Interfering
    19. Profile Settings
    20. Platform Updates
  2. How to Solve The Problem
    1. Check Your Internet Connection
    2. Restart Your Phone or Device
    3. Update The Instagram App
    4. Clear App Cache (Android) or Reinstall the App (iOS)
    5. Ensure Instagram Has Camera and Microphone Permissions
    6. Check for Instagram Server Outages
    7. Disable VPN or Proxy
    8. Test on a Different Device
    9. Update Your Phone's Operating System
    10. Contact Instagram Support
  3. The Bottom Line
  4. Frequently Asked Questions
    1. What could be preventing Instagram Live from loading on my device?
    2. How do I troubleshoot Instagram Live issues on an iPhone?
    3. What steps should I take if Instagram Live is not functioning on my Android phone?
    4. Why am I unable to initiate an Instagram Live stream?
    5. How can I resolve difficulties viewing Instagram Live videos on a computer?
    6. Is there a known issue with Instagram Live not being accessible today?

Experiencing issues with Instagram Live can be perplexing, especially when you're trying to engage with your audience in real time. Several factors can impact the functionality of this feature on both smartphones and computers. A common culprit is often an outdated version of the Instagram app, preventing you from accessing the latest features and improvements. Ensuring your Instagram app is up to date is a primary step in troubleshooting any issues with Instagram Live.

In some cases, it could be that your device doesn't fulfill the minimum app requirements set by Instagram. For Android users, it typically means having a version of Android 4.1 or higher, whereas iOS users should be on version 6.0 or above. Besides software requirements, it's important to verify your account status and ensure there are no restrictions limiting your access to Instagram Live, an aspect that has been increasingly transparent with updates to Instagram's Account Status tool.

Another aspect might be optimizing your use of Instagram features, including Live. It involves understanding the strategic timing for posts and broadcasts, ensuring you're reaching your audience when they're most active. While these considerations might not directly address technical errors, they can significantly enhance your overall experience and performance on the platform. If technical difficulties persist, there are various methods to address and resolve these issues without much hassle.

20 Common Reasons IG Live Isn’t Working

When attempting to use Instagram Live, you may encounter several issues that can prevent the feature from working properly. Understanding these common problems can help you troubleshoot and return to streaming your content.

Poor Internet Connection

Your ability to use Instagram Live is heavily dependent on your internet connection. If your Wi-Fi is unstable or your mobile data is insufficient, you may experience difficulties loading or streaming live videos.

Outdated App Version

Instagram frequently updates its platform to introduce new features and fix bugs. Ensure your app is updated; an outdated version may lack the necessary components for Instagram Live.

Account Restrictions or Bans

If you've violated Instagram's terms of service, you could face temporary restrictions or a complete ban from using live features.

Device Compatibility Issues

Instagram Live requires certain system prerequisites. Android devices should run on version 4.1 or above, while iOS devices need to be on 6.0 or higher.

Privacy Settings

Check your privacy settings, as they can restrict who can view your live videos or even prevent you from sharing content with others.

Technical Glitches

Temporary bugs or glitches in the app can disrupt live broadcasts. Often, these can be resolved by restarting the app or clearing the cache.

Server Downtime

Instagram servers occasionally go down for maintenance or due to unforeseen issues, which can affect your ability to go live.

Insufficient Storage Space

Your phone needs enough storage to run Instagram efficiently. Insufficient space can lead to difficulties initiating live videos.

Incompatible Software or Plugins

Other software on your device, including third-party plugins, could interfere with Instagram's operation.

Broadcasting to Restricted Audiences

If you've set your broadcast to be viewed by a restricted audience, you may not be able to go live correctly.

Violation of Community Guidelines

Breaching Instagram's community guidelines can lead to limitations on your ability to use live features.

Low Battery or Power Issues

Live broadcasting consumes more power. If your device's battery is low, it might prevent you from starting a live video.

Network Firewall or Restrictions

Certain network restrictions, such as a firewall at work or school, can prevent Instagram Live from functioning.

Account Suspension or Restrictions

Your account may be under suspension or have received restrictions that you're not aware of, affecting your ability to broadcast.

Unauthorized Access

If there's been unauthorized access to your account, it may affect your access to Instagram Live and other features.

Geographical Restrictions

Some features, including Instagram Live, may not be available in all geographical locations due to regional restrictions.

Audio or Video Hardware Problems

Faults with your device's audio or video hardware can prevent the proper functioning of Instagram Live.

Background Apps Interfering

Apps running in the background can slow down your phone and interfere with Instagram, particularly during live streaming.

Profile Settings

Your profile settings may have limitations set that you're not aware of. Revisit these to ensure they aren't affecting your ability to go live.

Platform Updates

Sometimes, after a platform update, new bugs can emerge. If Instagram has recently been updated, there might be issues that haven't been ironed out yet.

Phone covers

How to Solve The Problem

Experiencing issues with Instagram Live can be frustrating. This section guides you through targeted steps to resolve common problems preventing you from going live on Instagram.

Check Your Internet Connection

Before diving into more complex troubleshooting, verify that your internet connection is stable and strong enough for live streaming. Instagram Live requires a reliable internet connection, so test your speed and consider switching to a Wi-Fi network if you’re currently using cellular data.

Restart Your Phone or Device

A simple but effective fix, restarting your phone can clear temporary glitches. Hold down the power button, select the restart option and attempt to go live on Instagram once your device is back on.

Update The Instagram App

Ensure you're using the latest version of the Instagram app. Access your device's app store, search for Instagram and select Update if available. App updates often resolve known issues and introduce improvements.

Clear App Cache (Android) or Reinstall the App (iOS)

For Android: Go to Settings > Apps > Instagram and tap on Clear Cache. For iOS: You'll need to delete and then reinstall the Instagram application from the App Store to ensure a fresh start.

Ensure Instagram Has Camera and Microphone Permissions

Check Settings > Apps > Instagram on Android, or Settings > Instagram on iOS, and ensure that it has the necessary permissions for the camera and microphone enabled for live streaming functionality.

Check for Instagram Server Outages

Occasionally, issues are due to server outages. Visit a real-time service status website or Instagram's official Twitter account where any ongoing problems or maintenance will be reported.

Disable VPN or Proxy

If you're using a VPN or proxy, it may interfere with Instagram. Disable these services and try to go live again to see if the problem is resolved.

Test on a Different Device

To isolate the issue, log into your Instagram account on a different phone or tablet and try to go live. If it works, the problem might be with your primary device.

Update Your Phone's Operating System

Operating system bugs can cause apps to malfunction. Check for any available software updates for your phone and install them to ensure compatibility with the Instagram application.

Contact Instagram Support

If none of these steps works, contact Instagram support through the Help Center within the app. Go to Settings > Help > Report a Problem to get assistance with your live streaming issues.

The Bottom Line

When Instagram Live isn't working, it disrupts your connection with your audience and hinders the sharing of real-time content like stories and reels. To fix this, first, ensure your Instagram app is up to date; outdated versions can lead to technical issues. If you're on Android, your device should run Android 4.1 or above, and for iOS, version 6.0 or higher is necessary.

Troubleshooting Steps:

  • Restart your phone: This can resolve minor glitches affecting Instagram Live.
  • Check app requirements: Verify that your device meets the necessary specifications.
  • Update the app: Install the latest version from your app store.
  • Check your internet connection: A stable internet is crucial for live streaming.

If problems persist, consult Instagram's guidelines and recommendations, as sometimes the issue might stem from non-compliance with their platform's rules. Remember to schedule your live sessions for when your audience is most active, maximizing reach and engagement. Lastly, ensure that your Instagram account is set to public; private settings will limit your live video visibility.

Technical Tips:

  • Clear cache/data: This can resolve loading issues within the app.
  • Reinstall Instagram: A fresh install can fix unknown issues.
  • Contact support: If issues persist, technical support can offer further assistance.

By following these recommended practices, you can often quickly resolve issues with Instagram Live and continue engaging with your audience on this powerful social media platform.

Frequently Asked Questions

When facing issues with Instagram Live, it's essential to address common queries to troubleshoot and resolve these problems effectively.

What could be preventing Instagram Live from loading on my device?

Your device might not meet the Instagram app requirements, which require Android 4.1 or above, or iOS 6.0 and above. Additionally, an outdated app version can lead to Instagram Live issues.

How do I troubleshoot Instagram Live issues on an iPhone?

Ensure that your iPhone is running iOS 6.0 or higher and you have the latest version of the Instagram app. Checking your internet connection and restarting the app can also be helpful steps in troubleshooting.

What steps should I take if Instagram Live is not functioning on my Android phone?

Verify that your Android phone is running on Android 4.1 or higher. If your device is compatible, try updating the Instagram app, clearing the cache, or checking your connection stability.

Why am I unable to initiate an Instagram Live stream?

An unstable internet connection can hamper your ability to go live. Make sure you have a reliable and fast internet connection before initiating a live stream.

How can I resolve difficulties viewing Instagram Live videos on a computer?

Check your internet connection and browser compatibility. Ensure that your browser is updated to the latest version, and consider disabling any ad blockers that may interfere with live video playback.

Is there a known issue with Instagram Live not being accessible today?

Check Instagram’s official communication channels or the app's server status to verify if there's a widespread issue affecting Instagram Live accessibility.

Share on